When hackers exploited vulnerability due to software not being updated at a US credit agency, important data of millions of customers in the US, Canada, and the UK were leaked. The US federal authorities have launched an investigation that could lead to millions in fines. Bosses at the firm were questioned in a congressional hearing and the agency is facing the largest class action in US history. This sounds like the plot of a financial thriller, but the Equifax case did in fact happen and is a lesson for the future.
Apart from disrupting business activity, causing financial losses, and damaging a firm’s image, hacking can also lead to severe fines for failing to comply with personal data protection or cybersecurity regulations. Businesses which are victims of cybercrime might also be liable towards customers and employees for loss or leaking of important data. Compensatory liability is also possible under Polish law in cases of this kind, and may affect anyone. Cybersecurity reports show that approximately three quarters of businesses have experienced a cybersecurity incident of some kind, and these statistics are unlikely to fall in the near future. Former FBI director Robert Mueller summed up this situation well, saying “I am convinced that there are only two types of companies: those that have been hacked and those that will be. And even they are converging into one category: companies that have been hacked and will be hacked again”.