Last week, the Ministry of Digital Affairs announced that it has concluded an agreement with Facebook introducing a mechanism for Polish users to question a decision to delete content or a profile.
First instance, Facebook; second instance, contact point on NASK platform
Users around the world complain of arbitrary and unreasonable decisions to remove their content or Facebook profiles.
Until now, Facebook has made it possible to appeal against such a decision by filling in a form on its website. Facebook dealt with complaints but that did not always translate into a change of the original decision.
Thanks to the new agreement, after an unsuccessful appeal, a website user will be able to appeal again, this time via a specially created platform on the Research and Academic Computer Network (NASK) website, the so-called contact point.